This refund and cancellation policy outlines how you can cancel or seek a refund for a service that you have purchased through the Platform. Under this policy:
- Cancellations will only be considered if the request is made 30 days before the trip / actvity date.
- TRANSCEND ADVENTURES PRIVATE LIMITED accept any type of cancellation requests 30 days before the trip and after deducting the GST amount, balance will be refunded.
- Any cancelations with in 15 days from the date of the trip / activity, 50% of the amount shall be refunded.
- In case of any refunds approved by TRANSCEND ADVENTURES PRIVATE LIMITED, it will take 5 days for the refund to be credited to you.